The feedback was that was a mistake … you messed up,” Rossetti said. “Years back we had closed the (UTC) bistro. “What we saw in the marketplace, we knew full-service was a must for UTC and we knew spirits were a must,” said Vincent Rossetti, Nordstrom’s vice president of restaurant operations. In deciding to make UTC one of 28 locations (out of over 370) to have a Bazille concept, Nordstrom executives studied the local scene, the coming competition and especially customer feedback. And the snazzy dining room banishes any notion that department store eating has gone out of style.Įverything seems well-thought out - including the eatery’s origins. Every dish I had over two visits was perfection. It’s as polished as the dishes coming out of the gleaming, new open kitchen. Nordstrom’s celebrated customer service is on full display at this welcoming restaurant. “They need a sommelier for the mall,” one of my dining companions observed. Was it a coincidence that they tended to be the least expensive options? Several servers were clearly unfamiliar with their restaurants’ wine - and wine in general. Three different nights at three different restaurants, I had the same problem with multiple wines on the list not being available. Most of my meals were delicious, a couple were lacking at several places, service was slow and scattered. Located on the second floor, it offers a nicely curated cocktail and wine program, towering windows, terrace seating overlooking a courtyard, fairly reasonable prices, and the hands-down best dining experience of all the new UTC spots.īacking up that claim are the weeks I spent visiting the mall - one day a 10-hour binge - eating my way through the pizza, flatbread, custard ice cream, poké bowls, Caesar salads, Brussels sprouts, dry-aged beef, lobster risotto, maple bacon doughnuts with fried chicken, chocolate sea salt caramels, mushroom empanadas, burgers and barbecue. Nordstrom’s fresh and airy approach to the San Diego market is best represented by Bazille, its fashionable bistro. (Eduardo Contreras / San Diego Union-Tribune)
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